Website: https://mobilemessage.com.au
Mobile Message is an Australian-owned SMS platform designed to facilitate efficient and cost-effective communication for businesses of all sizes. With consistent praise from users for its ease of use, affordability, and feature set, Mobile Message has quickly established itself as a go-to solution for SMS communication needs. Key highlights of the service include:
Pricing and Cost-Effectiveness
- Competitive Rates: Mobile Message offers SMS pricing starting at just 2¢ per message (excluding GST), making it one of the most affordable options in Australia. Users consistently commend the platform as the “cheapest SMS service provider in Australia”.
- No Monthly Fees: The prepaid credit system eliminates monthly fees, allowing businesses to manage budgets effectively.
Service Features
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Ease of Use:
Customers highlight how simple the platform is to use, with intuitive features like drag-and-drop file uploads and quick bulk messaging options. One reviewer noted, “Was set up and sending texts within minutes. Very easy to use and navigate.” -
Bulk SMS Capability:
Send large volumes of messages simultaneously, ideal for marketing campaigns, notifications, and customer engagement. A reviewer shared, “I’ve sent 800 texts to all my clients for Christmas greetings!”—a task that would have otherwise taken an entire day. -
Two-Way Messaging:
Supports free two-way SMS messaging, enabling interactive customer communication. -
Custom Sender ID:
Businesses can personalize the sender ID to reflect their brand, enhancing recognition. -
Message Scheduling:
Schedule messages for optimal times, ensuring timely communication without requiring manual input. -
SMS Templates:
Create, save, and reuse message templates, streamlining repetitive tasks. Customers have praised this feature as “quick and easy to use.” -
Automatic Opt-Outs:
Compliance with spam regulations is made easy with built-in automated opt-out options. -
Sub-Accounts:
Create sub-accounts for team members to access without sharing login credentials.
Integration and API
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SMS Gateway API:
Provides seamless integration of SMS capabilities into existing systems and applications, enabling custom solutions.
Support and Reliability
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Local Support:
The Melbourne-based support team ensures reliable, timely assistance tailored to Australian businesses. One user described the support as “great Aussie customer support.” -
Proven Track Record:
With over 15 years of experience, Mobile Message delivers reliability that businesses can count on.
Use Cases
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SMS Marketing:
Send targeted promotions and special offers to drive engagement and sales. -
Appointment Reminders:
Reduce no-shows and enable easy rescheduling through SMS. -
Order Confirmations:
Keep customers informed about order status and delivery. -
Customer Support:
Offer fast, convenient support to resolve issues or provide information quickly. -
Billing Reminders:
Improve cash flow by reminding customers of upcoming payments.
Reputation and Reviews
Mobile Message boasts an impressive 4.9/5 rating from 41 reviews, with 38 users awarding it 5 stars. Customers consistently highlight its ease of use, reliability, and affordability. Some notable feedback includes:
- “Love the ease of copying & pasting clients from my spreadsheet to the app. It’s allowed me to connect with all my clients at least once a month and stay front of mind!”
- “Highly recommend this SMS service! It’s reliable, user-friendly, and perfect for keeping our clients updated.”
- “Great features and so much easier to use than our previous provider.”
Why Choose Mobile Message?
Mobile Message stands out as an affordable, feature-packed, and reliable SMS platform tailored for Australian businesses. Whether you’re looking to streamline customer communication, drive engagement, or simply manage bulk messaging efficiently, Mobile Message combines cost-effectiveness with a robust set of tools to help you achieve your goals.
Start your journey today and discover why so many businesses trust Mobile Message for their SMS needs.